U.S. Consulate General - Perth
American Citizen Services (ACS) Unit
We provide services to residents and individuals in the State of Western Australia.
The ACS Unit provides emergency assistance, U.S. passport and citizenship services and assistance with federal benefit inquiries such as U.S. Social Security and Veterans Affairs.
We do not answer inquiries regarding visas to the United States, including Immigrant Visas (Green Cards). Please contact the Visa Unit for assistance with visa inquiries. Visa inquiries directed to the ACS Unit will not be responded to.
How to contact us:
Mailing and Physical Address
American Citizens Services (ACS)
U.S. Consulate General
16 St. Georges Terrace
Perth, WA 6000
Please ensure that all correspondence mailed to the American Citizen Services unit is addressed to the attention of the "ACS Unit". Applicants seeking services from the ACS unit must schedule an online appointment before arriving at the U.S. Consulate General Reception on level 4, 16 St. Georges Terrace, Perth.
Email inquiries are answered by the ACS Unit at the Consulate throughout the business day; however more complex inquiries are generally responded to within 1-2 business days. Please note that emails sent over the weekend or on Australian and U.S. public holidays will be responded to on the next business day.
Telephone Number: (08) 9202-1224
The ACS Unit answers general telephone inquires during the hours of 8:30am through 4:30pm, regular business days. If calling from the United States, dial 011-618-9202-1224. If you call outside of our phone hours, you will have the option to leave a voicemail message and we will call you back. Please state your name and phone number and a brief summary of your inquiry.
After Hours Telephone Number: (08) 9476-0081
The U.S. Consulate General’s after hours emergency contact service is available in the event of an emergency, such as the death, arrest or serious injury of an American citizen in Australia. If calling from the United States, dial 001-61-8-9476-0081.
Facsimile: (08) 9325-5914