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Embassy of the United States of America in Canberra

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Consular Affairs: American Citizen Services

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The American Citizen Services (ACS) section provides information and assistance to U.S. citizens in Australia. American Citizen Services consists of the Passport & Citizenship and Special Consular Services sections. For information on American Citizen Services please make your selection from the options on the menu at the left side of this page.

To be allowed entry into the consular section for routine (non-emergency) services, you must make an appointment online at the Consulate that serves your area. If you can conduct your business by mail or online, please do so. Note: If the particular service you need does not require a personal appearance at the Consulate, you will be instructed to submit your application by mail.

Important Information for Queensland Residents

We anticipate that our next periodic consular visit to Brisbane will be during the first quarter of 2010 (date not determined). During our periodic visits, we accept applications for Consular Reports of Birth Abroad and U.S. passports. If you would like to be contacted when we have confirmed the date and begin preparing for our next consular visit, please send an email to queenslandacs@state.gov. In your email, please include the applicant’s name, date of birth, contact name, address, telephone number, and the type of service requested.

We will only accept applications for U.S. passports and/or Consular Reports of Birth Abroad. However, if the applicant is eligible to submit a passport application by mail, they must do so. Please refer to our page about making an application for a U.S. Passport by mail for further information.

Note: We will only be accepting applications for U.S. passports and/or Consular Reports of Birth Abroad. No visa services will be available.

Consul’s Corner

The Consul’s Corner is a newsletter designed to keep the American community in Australia connected with their diplomatic representatives in Australia. The latest edition is now available!

Register Your Travel Abroad

U.S. citizens living or traveling abroad are encouraged to register with the nearest U.S. Embassy or Consulate through the State Department’s travel registration website at https://travelregistration.state.gov/ibrs/ui/. Those who register will receive updated information on travel and security. Registration also makes it easier for the Embassy or Consulate to make contact in an emergency.

What’s New

  • Information for American citizens abroad about H1N1 influenza - Options During a Pandemic
  • Warden Messages: Latest updates for Americans living in Australia — Information on the H1N1 influenza
  • Please see our information on Voting Abroad for information regarding how to vote in the upcoming federal election.
  • The U.S. Consulates in Australia periodically provide services for American citizens in remote areas of the consular district. Check the website of the Consulate serving your area for more information. You may also contact your local consulate to find out where and when the next outreach will be!
  • The Department of State provides information for every country, which includes such information as the location of U.S. Embassies and Consulates, immigration practices, health conditions, minor political disturbances, currency, crime and security information. Read the latest Country Specific Information for Australia.
  • A Worldwide Caution has been issued to American citizens traveling and residing abroad.

Last update: Tuesday, 13 October 2009 GMT+1100

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