U.S. Citizen Services
American Citizen Services (ACS) Appointments
To schedule an appointment with American Citizen Services (ACS), please refer to the below links. Please print your appointment confirmation and bring it with you to the Consulate.
NOTE: Appointment confirmations are not emailed once the appointment has been scheduled.
For residents of New South Wales, Queensland or the ACT:
Please use the following links to make appointments at the Sydney Consulate General:
- Sydney Passport and Citizenship Services
- Sydney Notarials and Social Security Application Appointments
For residents of Victoria, South Australia, Tasmania or the Northern Territory:
Please use the following links to make appointments at the Melbourne Consulate General:
- Melbourne Passport and Citizenship Services
- Melbourne Notarials and Social Security Application Appointments
Please note, if you wish to abandon your permanent residence and relinquish your Permanent Resident Card or “green card,” please do not book a notarial appointment, but rather send an email to melbourneNIV@state.gov for further instructions.
For residents of Western Australia:
Please use the following links to make appointments at the Perth Consulate General:
- Perth Passport and Citizenship Services
- Perth Notarials and Social Security Application Appointments
The U.S. Embassy in Canberra does not provide consular services. Please book an appointment through the U.S. Consulate General in Sydney if you reside in the ACT.
Access to the Consulates General
For the safety of all of our customers and staff, all visitors to the Consulate must pass through security screening at our reception area before entering the Consulate. Please allow time for screening before your appointment. We appreciate your patience and cooperation.
Please be advised that the appointment time is a guide as to when you should plan to be at the Consulate. It is not necessarily the time you will be seen by the Consular Officer. Applicants should plan to spend at least an hour at the Consulate.
Please do not bring luggage, including backpacks, to your appointment. You will not be able to bring these items into the Consulate, and there is no storage available at our offices.
Mobile telephones and other telecommunication devices, electronic recording devices, and cameras may not be taken into the Consulate. Please turn them off, and leave them with the guards at the reception area. They can be collected after your appointment.
Aerosols of any kind are prohibited, and must be left with the guards on Level 10 until after your appointment.
Any type of headwear, including baseball caps, must be removed while in the Consulate.